Customer Service Summary →
Hours, friction, capacity freed and comms insights across 3 mapped workflows.
1,171h
hands-on a year · 1 without a rhythm left out
1
friction points
| Actions | ||||||
|---|---|---|---|---|---|---|
| Warranty claims | + Add owner | 3 | — | 0 | 0/3 | |
| Customer email triage Daily | Customer Service Officer | 5 | 4h 5m | 1 | 5/5 | |
| Returns processing Daily | Customer Service Officer | 6 | 36m | 0 | 6/6 |